We are committed to delivering your fashion essentials with care and efficiency. Our team processes orders promptly to ensure your wardrobe updates arrive as expected. Whether you're refreshing your casual wear or adding elegant pieces to your collection, we handle every shipment with attention to detail. Orders are typically dispatched within 1-2 business days after payment confirmation, excluding weekends and holidays.

Delivery times vary based on your location and selected shipping method. Domestic orders generally reach you within 5-10 business days after dispatch, while international shipments may take 10-20 business days. Note that unforeseen circumstances like weather disruptions or customs inspections may occasionally extend these estimates. Rest assured, we prioritize timely fulfillment for all customers.

We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. These rates apply to most destinations we serve. For oversized items or special deliveries, additional charges may apply—these will be clearly displayed during checkout if relevant to your order.

Currently, we ship to over 50 countries across North America, Europe, and select Asian regions. Some remote areas or islands may have restricted delivery options—you'll be notified during checkout if limitations apply to your address. Unfortunately, we cannot currently fulfill orders to conflict zones or regions with trade embargoes.

Once your order ships, you'll receive a confirmation email containing your tracking number and a link to monitor progress. Our system updates tracking information daily, though carrier systems may occasionally experience brief delays in status updates. For consolidated shipments, individual tracking becomes available after package separation at regional distribution centers.

While we strive for flawless delivery, occasional delays occur due to factors beyond our control. If your tracking shows no movement for 10+ business days or the estimated delivery window has passed, please contact our support team at [email protected] with your order number. We'll investigate immediately and keep you informed throughout the resolution process, including replacement or refund options when appropriate.

International customers may be responsible for customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees are determined by local authorities and vary based on product category and declared value. We cannot predict or control these charges, nor can we mark shipments as "gifts" to avoid fees. We recommend checking your country's import policies before ordering to avoid unexpected costs upon delivery.